![]() ![]() Mandatory information is marked with an asterisk. In the event of a dispute, you can refer the matter to the Commission Nationale de l'Informatique et des Libertés. ![]() These rights can be exercised using the unsubscribe link in newsletters or by email. You have a right to access and delete it on legitimate grounds and a right of portability over all data, as well as the right to formulate specific and general instructions on the communication of your data after your death. This data is kept until you withdraw your consent and is intended for use by Bandai Namco Europe departments responsible for managing relations with users. This processing is based on your consent. Whether you're a Mac or PC player, you might want to restart your computer in between clearing you cache and trying again.In accordance with Regulation 2016/679 of 27 April 2016, your first name, surname and email address are used by Bandai Namco Europe in order to send you a newsletter and information about Bandai Namco Europe's activities. On Windows XP, the ProgramData folder is located in C:\Documents and Settings\All Users\Application data\Electronic Arts\.Īfter clearing your cache, try logging into your Origin client to download and install your game again. ![]() Open each folder by finding then double-clicking it.These folders are hidden by default, so you'll need to un-hide them by Showing Hidden Files to be able to delete them.Find and delete the " Origin"folders found in each of the following:.Head to your C: drive by clicking the Start or Window button on your desktop and selecting My Computer.Do this by clicking Origin in the menu bar then selecting Exit.Make sure your Origin client is completely closed.If you've purchased a game or in-game content and it's not showing up in Origin, or if a game is in your My Games list but doesn't launch correctly, clearing your cache might just do the trick. Could you please try to clear your Origin cache and keep us updated:Ĭlearing your cache, or your Origin client temporary files, can sometimes help fix downloading or installation issues, like in cases where your game has downloaded partially but then become corrupted, or if there are folder permission issues blocking incoming data. ![]()
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